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Are there any shipping charges?
Currently, we are only delivering in Gurgaon, India.
Is there any particular time of delivery?
All orders are delivered during business hours (8 AM – 10 PM) unless you have opted for a Midnight or a Fixed time delivery.
Can I choose my time of delivery?
Yes, By paying an additional delivery charge, you have the option to choose a Fixed Time slot for delivery.
Can I get the order delivered midnight?
We understand the emotions of celebrating an occasion on its eve. That?s why we have an option of a Midnight delivery for our customers. With an additional delivery charge, you can get your order delivered between 23:30 to 00:30 hours on the date you choose.
Are there any shipping charges?
There are no Shipping Charges for Standard Delivery and all couriers delivered.
What is the mode of delivery?
We have the following 2 modes of delivery – hand delivery and courier.
I don’t want to disclose my personal information to the recipient, how do I place the order?
We totally understand the surprise element. You can contact us at our hotline number (08:00 AM-10:30 PM, Monday-Sunday) and let us know.
How do I know my order has been confirmed?
As soon as your order is confirmed, you will receive an email & SMS along with your order number.
What do the different order statuses mean?
Payment received: We have received the payment of your order and your order is under execution.
Payment declined: The payment for your order has failed.
Order confirmed: Your order is confirmed. It will be delivered according to the date and time slot that is chosen by you.
Out for delivery: Your order is out for delivery.
Order delivered: Your order has been delivered.
Delivery attempted: We tried to attempt to deliver your order but were unable to because the recipient was the unable/recipients number was not reachable/premises was locked/address was incomplete/incorrect.
Returned to origin: Our courier partner tried to deliver your order thrice but could not because the recipient was unable to receive/recipients number was not reachable/premises was locked/address was incomplete/incorrect.
What is Same Day delivery?
We’re happy to take your last minute orders and guarantee same day delivery.
For same-day Standard Time Delivery, orders must be placed before 6:00 pm, Monday – Sunday, IST.
For same-day Fixed Time Delivery, orders must be placed before 6:30 pm, Monday – Sunday, IST.
For same-day Midnight Delivery, orders must be placed before 7:00 pm, Monday – Sunday, IST.
What is a normal courier delivery?
Your order will be delivered through our courier partners. For products that are shipped using the services of our courier partners, the date of delivery chosen by you is an estimate. Your order may be delivered a day prior or a day after the chosen date of delivery.
Are there any extra charges for same day delivery?
There are no extra charges for same day Standard Time Delivery. There is a nominal delivery charge for same day Fixed Time and Midnight delivery.
What is Delhi-NCR courier delivery?
These are deliveries applicable only to Delhi-NCR region. We deliver on the same day the order was placed.